 
11/14/08 eStatements - Now Available - View eStatements and choose to opt out of paper statements starting this month – it’s free! 11/05/08 Stop Payments Online - Issue Stop Payments for your business online with Direct Business Internet Banking starting November 13. 08/28/08 CB&T mortgage account customers - Convenient online access to your mortgage account information will be available starting August 28. |
Contact UsHow to contact California Bank & TrustGet answers quickly! Choose from the list below to learn how to contact California Bank & Trust. FormQuick Connect
Customer ServiceCBT ConnectCalifornia Bank & Trust offers the convenience of CBT Connect, so there is no need to wait until your branch opens to handle personal banking needs. Just pick up the phone and call toll-free! CBT Connect: (800) 400-6080Use a touch-tone phone to:
*A valid PIN must be entered for each account in order to transfer funds. Transfers cannot be done to or from CD or IRA accounts. Customer Service Center, General InquiriesTo speak with a CB&T Customer Service Representative, call toll-free at: (800) 400-6080 during business hours, Mon. - Fri., 7a.m.-7p.m. and Sat. 9a.m.- 5p.m. PT (excludes holidays) Privacy Policy Call CenterIf you have questions about our Privacy Policy, you can view our Privacy Policy, or contact our Privacy Policy Call Center at: (866) 299-3339.Branch LocationsFind branch locations with maps, or to be automatically connected with the branch closest to your calling location, call: (800) 355-0507For your security, do not use email to initiate financial transactions or send sensitive information, such as your account number. Investor RelationsInvestor Relations questions can be sent to investor@zionsbank.com or you may visit Zions Bancorporation at Zions BancorporationOnline Banking Customer ServiceDirectNETSM Consumer Online Banking (Quicken©, Microsoft Money©)For technical questions or Bill Pay research requests, please contact our DirectNET Consumer Online Banking Customer Service. Simply call us toll-free at: (888) 217-1265, Monday through Saturday, 7 a.m. to 7 p.m. PST. For account setup requests, such as adding accounts, changing accounts or closing your service, please email us at cbtquestions@calbt.com. Direct BusinessDirect Business Internet Banking Customer Service: For technical questions or bill pay research requests, please use the secure email function found within Direct Business, or contact Direct Business Internet Banking Customer Service. Simply call us toll-free at: (877) 650-0095, open Monday - Saturday, 7 a.m. - 7 p.m., PT. For account setup requests, such as adding accounts, changing accounts, adding multi-user access, adding bill pay, adding QuickBooks 2005 or higher download capability, or closing your service, please email us at cbtquestions@calbt.com or use the secure email for Bank feature found within Direct Business. Simply log into Direct Business and click on Messages. Under Message Options select "Send a Secure Message." Personal Loans & Credit ServicesATM, Debit and Credit CardsCustomer Service can be reached at: (800) 400-6080 during business hours, Mon. - Fri., 7 a.m. - 7 p.m. and Sat. 9 a.m. - 5 p.m. PT. To report your Money Card, VISA® Check Card or Credit Card lost or stolen, please contact Customer Service at: (800) 400-6080. (Press menu option 3 to speak to a Customer Service Representative). After business hours, calls will be automatically connected to a 24-hour support center. Inquiries or disputes by mail should be sent to: California Bank & Trust For clients remitting payments by mail, the remittance address should be: California Bank & Trust MortgagesTo ensure proper credit of your mortgage payments, please mail them to the following address: California Bank & Trust For customer service on your mortgage loan, please call toll-free: Other Personal LoansTo ensure proper credit of other consumer loan payments, please mail them to the following address: California Bank & Trust Correspondence regarding your loan should be mailed to: California Bank & Trust For customer service on your consumer loan (non-mortgage), please call toll-free: (800) 429-7685 (Mon. - Sat., 7 a.m. - 7 p.m. PT). |
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Equal Housing Lender | Member FDIC | Preferred SBA Lender